DICK KEARSLEY SERVICE CENTER REVIEWS

Thank you Alan for being so awesome. Our furnace was acting up and he provided us with excellent service and the correct part to repair it. He is very knowledgeable and has a great attitude. Super cool guy!

Furnace acted up in the first week of December and Google and AI make some suggestions that didn't fix the problem but identified what might be the offending part. Look online and lots of places have them that could be delivered in a week or so. Stopped in to Dick Kearsley Service and spoke with Alan. Got the replacement part in question, took it home, installed it, and the furnace is back up and running. Thank you to Alan for being open on a weekend, local, and having the part available to take home.

I have been here 3 times. Each time Alan has been wonderful to work with and has actually helped me trouble shoot my issues rather than just try and get me to buy new parts. This type of service shows that you can trust the advice that they give you. Amazing service.

I requested a service call on a Saturday and MIKE SHUMAKER service tech came to check out my LG Refrigerator that I had purchased at RC Willey because it stopped cooling and we had lost all our food including the freezer. The compressor had given up. After being advised to the situation I decided to just purchase another refrigerator since my warranty had ran out by one month. Mike was asked a good place to get another refrigerator and he referred me to Boyle Appliance in Ogden, Utah. I want it noted that Mike was very professional, polite, and right to the point after checking everything out. If I owned a business I would hire this young man right away because of his courtesy he showed . If I could give hime a 6th star I sure would.

These guys are awesome. We got the wrong mounting bracket, and they didn't even charge us the difference. Really good service and have lots of parts in stock.

They carry a wide variety of brand name parts so they last! Every time that we have had a random little part that we needed to replace on something we’ve been able to find that part for a good price here. Alan was very helpful and friendly. We will definitely be back next time we need a part.

Stuart helped me get my Swamp Cooler back to practically Brand New In less than an hour! After 3 months of it not working properly and blowing out hot air. I definitely recommend you contacting them if you are in need of help with your cooler or any HVAC services. Great customer service!

I thought I had a capacitor go out on my ac and DIck Kearsley had the part I needed. When I went to pick it up Alan checked my capacitor just to double check that it was bad before just selling me a new one. It wasn’t bad. He helped me diagnose further into my problem and with his help I found that the motor was the problem. Once again they had the new motor on the shelf and took the time to show me how to wire it up since the wire colors were slightly different. Due to Alan’s help my AC wasn’t down very long. Very thankful for his time and help.

Wonderful customer service experience from the friendly informed customer service representative that scheduled my same day appointment to the very professional technician that accurately diagnosed the problem and made the necessary repairs. Our A/C is working better than it has for a long time. I was impressed at how many other services they offer in addition to the traditional HVAC services. Wonderful peace of mind knowing who I can trust for future repair needs! I only wish 6 star reviews were possible 👍. Kudos to the owners who set such a high standard for company culture.

Called looking for a control board for our furnace after other stores told us they couldn’t use a part number to tell us if they have one in stock and needed “specs”. Dirk Kearsley was able to tell us exactly what we needed using, get this, THE PART NUMBER! I was able to pick it up had have our ac running again within an hour and it was cheaper than what I could find online!!

Alan was the most delightful, fun, crazy guy! And super knowledgeable! We came in to get a ac fan motor, and he even took the time to open the box, show us how to go from 4 wires to 3, and sprayed our old motor fan with some awesome stuff to get it unstuck 😅 For an emotionally charged morning, he brought some much needed levity and knowledge to feel empowered with the tools to get the job done! Not hoping for more stuff to break, but when it does, I'll be heading there before I go anywhere else!

I had a part break on my washer on a Saturday. I was calling all over the place when I was direct to call Kearsleys. Alan was extremely helpful and got me the part I needed! Thanks Alan!